Frequently Asked Questions

Beyond Care is a collection of real tools for family caregivers — built by Kylie Goldman, MSW, a social worker with over a decade of clinical experience who also cared for her grandmother through Alzheimer's. Everything here exists because the system doesn't support you the way it should, and someone needed to build what's missing.

Anyone carrying the weight of caring for a loved one — whether that's a parent, a spouse, a sibling, or someone else you love. Whether you're managing medications, navigating family dynamics, carrying the invisible mental load, or grieving someone who's still alive — if you're stretched thin and tired of being told to "take a bath," you're in the right place.

Kylie Goldman, MSW, is the founder of Beyond Care. She's a social worker with over a decade of experience working with families and caregivers, and a granddaughter who cared for her grandmother through Alzheimer's. She built these tools because she needed them herself — and they didn't exist.

The STEADY Method is Beyond Care's framework for building sustainable caregiving systems. It stands for: See the System, Transfer the Load, Establish Shared Care, Anchor Capacity, Direct the System, and Your Next Step. It's the backbone of all Beyond Care tools. You can take the free STEADY Assessment to see where you are across all six pillars.

Free assessments:

• Burnout Risk Assessment — 5-minute assessment that shows your burnout risk level
• STEADY Assessment — Maps where you are across all six STEADY pillars

Paid tools:

• Care Load Map ($7) — Makes the invisible visible in 5 minutes
• Crisis Day Plan ($17) — The document you build when you're calm so you're not scrambling on the worst day
• Before Burnout Takes Over ($27) — A structured plan to catch what's wearing you down before it takes over
• Conversation Scripts ($47) — 15 word-for-word scripts for the conversations caregivers dread most

Coming soon:

• Grieving Someone Who's Still Here ($27) — A guide for the grief that has no funeral
• 1-on-1 Strategy Sessions ($97–$127)
• The Caregiver Calm System ($197) — The full STEADY Method program

All products are fillable digital PDFs. You can type directly into them using Adobe Acrobat Reader (free) on any device — laptop, tablet, or phone. You can also print them.

After checkout, you'll be redirected to a thank-you page with a download button. You'll also receive an email with a direct download link within a few minutes.

No. Every product is a one-time purchase. No subscriptions, no recurring charges, no hidden fees.

Yes. That's the point. You can use them exactly as written, or adapt them to your voice. Either way, you're not starting from scratch anymore. Each script includes emotional prep, the exact words, and pushback responses for when things don't go as planned.

If a product isn't right for you, reach out to kylie@beyondcareco.com within 7 days of purchase and we'll make it right. Because these are digital products, refunds are handled on a case-by-case basis — but the goal is always for you to get what you need.

Three free assessments:

1. Burnout Risk Assessment — 12 questions, 5 minutes. Shows your burnout risk level and what's driving it. Personalized results immediately.
2. STEADY Assessment — Maps where you are across all six pillars of the STEADY Method so you know where to focus first.
3. Care Load Map Assessment — A snapshot of everything you're carrying, with a visual breakdown.

Yes — we ask for your email so we can send your results and follow-up resources. We respect your inbox and will never spam you. Unsubscribe anytime.

Email kylie@beyondcareco.com. Response time is typically 1-2 business days.

Coming soon. Beyond Care is building consulting sessions for caregivers who want personalized guidance. Join the email list to be notified.

Beyond Care is based in Montreal, Quebec, Canada. All digital products are available to caregivers everywhere.

Yes. Follow @beyondcare.co on Instagram and TikTok for the real conversations nobody else is having about caregiving.