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Terms and Conditions

Effective Date: April 2026

Welcome to Beyond Care (beyondcareco.com), operated by Beyond Care ("we," "us," or "our"). By accessing or using our website and purchasing our products, you agree to the following terms.

1. About Beyond Care

Beyond Care provides digital educational resources, self-guided workbooks, and assessment tools designed to support family caregivers. Our products are created by a registered social worker (MSW) and are intended for informational and educational purposes only.

2. Products and Services

Beyond Care currently offers:

  • Free assessments (Burnout Assessment, Care Load Map, STEADY Assessment)
  • Burnout Prevention Plan — a digital PDF workbook available for one-time purchase
  • Conversation Scripts — word-for-word scripts for caregiving conversations
  • Crisis Day Plan — a step-by-step emergency guide
  • Care Load Map — a visual mapping tool
  • Caregiver Calm System — a guided program (coming soon)

All products are delivered digitally. No physical goods are shipped.

3. Pricing and Payment

All prices are listed in USD unless otherwise stated. Payment is processed securely through SamCart. By completing a purchase, you authorise the stated charge to your selected payment method.

4. Digital Delivery

After purchase, digital products are delivered via email and/or a download page. It is your responsibility to provide a valid email address at checkout. If you do not receive your product within 24 hours, please contact us at kylie@beyondcareco.com.

5. Refund Policy

If you are unsatisfied with a digital product, please contact us at kylie@beyondcareco.com within 7 days of purchase. We will review your request and do our best to make it right. Refunds are issued at our discretion, as digital products cannot be "returned" once downloaded.

6. Not Professional Advice

Beyond Care products are educational resources. They are not a substitute for professional medical, psychological, legal, or financial advice. If you or someone you care for is in crisis, please contact a qualified professional or your local emergency services.

The founder of Beyond Care is a registered social worker (MSW) in Quebec, Canada. The content provided through Beyond Care does not constitute a clinical or therapeutic relationship.

7. Intellectual Property

All content on beyondcareco.com — including text, graphics, workbooks, assessments, the STEADY Method, and brand assets — is the intellectual property of Beyond Care. You may not reproduce, distribute, or resell any content without written permission.

Purchased products are for personal use only and may not be shared, redistributed, or used for commercial purposes.

8. Email Communications

By providing your email address through an assessment, purchase, or opt-in form, you consent to receiving email communications from Beyond Care. You may unsubscribe at any time using the link at the bottom of any email.

9. Privacy

We collect only the information necessary to deliver our products and communicate with you (name, email address, and payment information processed by Stripe). We do not sell your personal information to third parties.

For assessment tools hosted on Netlify, your email address is collected and transmitted to our email platform for the purpose of delivering results and follow-up resources.

10. Limitation of Liability

Beyond Care is not liable for any outcomes resulting from the use of our products. Our resources are self-guided educational tools, and results depend on individual circumstances and effort.

11. Governing Law

These terms are governed by the laws of the Province of Quebec, Canada. Any disputes will be resolved in the courts of Quebec.

12. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website and products constitutes acceptance of any changes.

13. Contact

If you have questions about these terms, please contact us:

Email: kylie@beyondcareco.com
Website: beyondcareco.com

Beyond Care

Real tools for family caregivers.

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© 2026 Beyond Care. Founded by Kylie Goldman, MSW.